Steward Self Storage Privacy Policy Steward Self Storage (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (“Site”), use our services, or otherwise interact with us. By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site. Information We Collect Your privacy is important to Steward Self Storage, and we are committed to respecting it. This Policy outlines how we collect, store, and use the information you provide online. The Privacy Policy does not apply to other websites linked to this site. By submitting personal information to any of these websites, you agree to adhere to their privacy policies. Please read the Privacy Policy for any website you visit. Personal Information We may collect Personally Identifiable Information (“PII”) that you voluntarily provide, including: • Name • Email address • Mailing address • Phone number • Payment information (for transactions) • Account credentials (if applicable) • Any other information you provide when contacting us Additionally, if you submit a form or contact us via a designated phone number, we may collect information such as your name and telephone number, which may be stored for quality assurance and service assessment purposes. Non-Personal Information We automatically collect non-personal data such as: • IP address • Browser type and version • Device type and operating system • Referring website • Pages viewed and time spent on our Site • Cookies and tracking technologies Sensitive Information We do not intentionally collect sensitive personal information (e.g., social security numbers, racial or ethnic origin, health data). If we become aware of collecting such data, we will delete it. How We Use Your Information We use your information for the following purposes: • Service Delivery: To provide our services, process transactions, and respond to inquiries. • Customer Support: To communicate with you about your account, requests, or support needs. • Marketing & Promotions: To send promotional content, newsletters, and service updates (you can opt out at any time). • Security & Fraud Prevention: To protect against unauthorized access and ensure compliance with security protocols. • Legal & Compliance: To comply with applicable laws, enforce agreements, and respond to legal requests. How We Share Your Information We do not sell your personal data. However, we may share information with: • Service Providers: Third-party vendors who assist with payment processing, marketing, hosting, and analytics. • Legal Authorities: If required by law, court order, or to protect our rights, property, or safety. • Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business. Additionally, any PII provided to an advertiser via lead forms or calls may be stored and managed according to the advertiser’s privacy policy. Cookies and Tracking Technologies We, along with third-party service providers, use cookies, pixel tags, and web beacons to: • Track your site activity and session length • Improve user experience • Deliver personalized advertising • Measure marketing effectiveness Your Choices: • You can manage cookie preferences through your browser settings. • You may opt out of third-party advertising tracking via the Network Advertising Initiative or YourAdChoices. Data Retention We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Your Privacy Rights Depending on your location, you may have the following rights: • Access & Correction: Request access to or correction of your data. • Deletion: Request the deletion of your personal data. • Opt-Out of Marketing: Unsubscribe from marketing communications at any time. • Restrict Processing: Limit how we use your data in certain circumstances. To exercise these rights, email us at: StewardSelfStorage@gmail.com. Texting and Messaging • Message Frequency: Users may receive messages up to daily based on promotions and account status. • Cost Notice: Message and data rates may apply. • Unsubscribe: Text ‘STOP’ to unsubscribe • Help: Text ‘HELP’ for assistance. Data Security We implement appropriate security measures, including encryption, access controls, and regular audits, to protect your personal data. However, no method of transmission over the Internet is 100% secure. Children’s Privacy Steward Self Storage does not knowingly collect, use, process, disclose, or maintain PII from anyone under the age of 13. If we become aware that a child has provided PII, we will delete this information. Updates to This Privacy Policy Because the internet evolves rapidly, Steward Self Storage may update this Privacy Policy as needed. If this occurs, we will post the updated Privacy Policy on our Site along with a change notice. We may also inform registered users via email that the Policy has been updated. Please review this Privacy Policy regularly for changes. Contact Us If you have any questions about this Privacy Policy, please contact us at: Via email: StewardSelfStorage@gmail.com Mail: Steward Self Storage 101 N Service Rd St Peters, MO 63376 If you have questions, comments, or concerns regarding our Privacy Policy, you may contact us via the above methods. Please specify the nature of your request (i.e., either opt-out or deletion/modification).